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DO WORK THAT MATTERS.

No other field has transformed more lives, over time, than higher education. What if your work made the world a better place? Now is your chance. At Everspring, you’ll work with some of the brightest minds in the business. Partner with leading universities, their students and faculty. Be part of a team that believes in the transformative power of education.

We are seeking dynamic, curious, passionate and collaborative problem solvers and leaders to join our team. Ready to grow your career and be part of something bigger? We’d love to meet you.

Jobs

Client Engagement Manager

Join some of the world’s best problem-solvers, pioneers, and out-of-the-box thinkers.

Everspring partners with leading universities…

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Client Engagement Manager

Join some of the world’s best problem-solvers, pioneers, and out-of-the-box thinkers.

Everspring partners with leading universities to create a new standard of excellence in online education. Our dynamic and innovative team shapes the culture of our company and powers our university partners’ success. We are not a typical online education company – Everspring’s unique approach influences everything we do.

Position

Everspring has an impressive partner list that includes highly-ranked and well-known traditional universities. The Everspring relationship with these university partners is at the center of everything our Client Engagement team does. As part of this team, the Client Engagement Manager supports all operations associated with our partners: collaborate with internal teams to support operations, support service delivery for our partners, build trusting relationships, build efficiency and effective responsiveness, and address needs before they arise. The ideal candidate is passionate about higher education and working with traditional universities to develop leading online learning.

This role reports to the EVP of Client Engagement and is located in Chicago, IL.

Responsibilities:

  • Maintain and develop relationships with key client contacts while helping ensure that Everspring is successfully delivering on its contracts, expectations, and commitments
  • Manage a priority que of deliverables needed across the organization utilizing deep account knowledge and client expectations at multiple levels on the client side
  • Organize the internal matrix of client engagement organizational tasks into actionable plans
  • Create a calendar for regular meeting prep, meetings, and executive updates
  • Support and manage the pre-work timeline for client presentations
  • Organize call agendas which includes follow up with functional leads to ensure call preparedness, harvesting agenda items for client calls and facilitating client calls. working with client agendas
  • Attend client calls and take notes and collect action items and work with team to complete open items
  • Collaborate and work closely work with University Program Directors to manage and maintain day-to-day operations
  • Organize academic client information that will help ensure we are collecting up to date client information and ensuring we are tracking against timelines
  • As appropriate, under the direction of the leadership team work with the client on program solutions
  • Engage with internal functional support staff to help foresee issues and resolve before they come up while positioning resolutions with client as part of day to day operations
  • Proactively identify potential gaps in processes and provide context with possible solutions to the leadership team
  • Track and maintain the client engagement priority list on behalf of the team
  • Partner with the leadership team to generate the Client Status meeting agenda
  • Continually acquires knowledge of our partners, solutions and industry
  • Track and report on client engagement operations
  • Field and respond to inquiries and questions from the team about customer issues and internal processes
  • Assist in the tracking and reporting of performance metrics on the accounts assigned to the manager
  • Support the team by helping to ensure program commitments are being fulfilled, including resolving issues related to scope, and university partner satisfaction

Requirements:

  • Bachelor’s degree is required;
  • 3 to 5 years of prior experience in customer support, client services and/or project management preferred
  • Excellent written and verbal communication skills
  • Strong project management, organization, time management and problem-solving skills
  • Ability to spot issues early and escalate potential challenges appropriately to quickly and seamlessly find solutions
  • Experience working in a team-oriented, collaborative environment
  • Deadline-driven, with the ability to support multiple projects and deadlines
  • Exceptional organizational skills and a strong attention to detail
  • Ability to use creative thinking to identify and solve problems

Everspring is an equal opportunity employer.

Director University Partnerships (Sales)

Everspring is looking for an energetic, team-oriented Director, University Partnerships (Sales) who will operate as an individual contrib…

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Director University Partnerships (Sales)

Everspring is looking for an energetic, team-oriented Director, University Partnerships (Sales) who will operate as an individual contributor and be responsible for setting and executing sales strategies and plans for Everspring solution offerings for a specific geographic territory. This role will also be responsible for prospecting, cultivating and establishing new relationships with decision makers at universities with the goal of securing high-impact and successful solution offerings. We are looking for someone who is passionate about higher education and working with traditional universities to develop market leading value-based solutions. This position reports to the SVP of University Partnerships

Everspring's existing portfolio includes a prestigious list of traditional brick-and-mortar institutions. Our technology is top-notch and our reputation for quality is excellent. As a late-stage startup, we are secure in our position with tremendous opportunity for market growth.

This position is based at our headquarters in the Chicago Loop near both Ogilvie and Union Stations

Responsibilities:

  • Engage with stakeholders at prospective universities to create, implement and sell Everspring solutions
  • Develop and execute a contact management strategy and sales presentations that effectively produce opportunities at top prospective partners
  • Create and implement sales solutions to drive business growth within Everspring’s target market of elite nationally and regionally ranked universities
  • Lead effective and compelling conversations across all levels of prospective university partners to communicate Everspring’s value
  • Engage university stakeholders (Provosts, Deans, Associate Deans, etc.) in problem solving to overcome internal hurdles and keep pipeline moving forward
  • Operate as a sales leader to build and manage a healthy pipeline in order to exceed quota
  • Act as a quarterback to internal teams at Everspring and with the university to explore and identify the best solution offerings and scope of services
  • Communicate proactively with internal leadership at each phase of the sales process, up to and including solution implementation handoff to ensure a seamless experience for our University partners
  • Maintain a thorough working knowledge of Everspring’s customized and value-based solutions
  • Regular travel expected and dependent on potential sales opportunities. Occasional travel to Chicago headquarters.

Requirements:

  • Bachelor’s degree required
  • 8+ years of sales experience with substantial recent experience in higher education; product and/or software sales experience preferred. Bonus points for experience working in enterprise sales or in a start-up environment
  • Thrive in highly complex sales cycles and team-based selling environments
  • Demonstrated success in developing complex services relationships:
    • Ability to cultivate relationships from the earliest stages
    • Excellent sales strategy and selling skills operating in a large scale, complex sales environment
    • Proven experience in building and developing senior client relationships
    • Excellent internal and external communication skills
  • Proven track record of executing against aggressive growth strategies and delivering sales targets in excess of company expectations

Other Attributes That Will Help You in This Role:

  • Deep understanding of higher education and online education service areas
  • An enthusiastic self-starter with strong leadership skills who enjoys working in a dynamic team environment
  • Is an outstanding verbal and written communicator with great interpersonal and organizational skills
  • Embraces accountability and enjoys managing to defined goals and specific expectations
  • Relationship oriented vs transaction oriented
  • Impeccable integrity

Everspring is an equal opportunity employer.

Executive & Operations Assistant

The Executive & Operations Assistant role at Everspring role goes beyond your typical administrative assistant role. This role works wit…

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Executive & Operations Assistant

The Executive & Operations Assistant role at Everspring role goes beyond your typical administrative assistant role. This role works with multiple groups across Everspring and is a driving force behind the success of Everspring’s C-Suite leadership, including the President and CEO. The primary responsibilities of the Executive Support Assistant are to handle administrative tasks that support the CEO and President as well as the Everspring offices in general.

This is a unique opportunity for someone looking for a challenging position in a fast-paced and energetic environment, who is excited by the prospect of taking on a lot of responsibility quickly and wants to contribute to Everspring’s overall success.

This position is located in the Chicago Loop near Ogilvie and Union Stations.

Responsibilities:

  • Perform an array of administrative tasks: manage hectic and complex calendars, coordinate domestic travel, prepare and track to resolution expense statements, develop and maintain accurate records and files, prepare PowerPoint decks and other presentation materials
  • Act as a communication liaison between executives, University partners, and other external partners, including using good judgment in determining when to act independently and when to refer matters for further attention
  • Create high-level written communications with internal and external contacts
  • Anticipate the needs of Everspring leadership and find creative solutions
  • Offer support and assistance to other functions and employees as needed (and directed) on special projects and/or events
  • Perform general office management duties: Order and stock supplies, communicate with building management
  • Other projects, as may be assigned

Requirements:

  • Bachelor’s Degree
  • A bright, eager and forward thinker with 2 or more years’ administrative and/or office management experience
  • Experience handling complex executive calendars
  • Ability to maintain composure in a high pressure environment
  • Organized in a way that never overlooks the details
  • Excellent written and verbal communication skills
  • Professional demeanor and strong sense of integrity
  • Microsoft Word, Excel, PowerPoint, Outlook and other Microsoft applications
  • Strong day-to-day organizational skills are essential
  • High level of flexibility with ability to multi-task and pivot priorities at a moment’s notice, equally comfortable working independently and as a team member
  • Curiosity and a love for education is a big plus
  • Ability to use good judgment and discretion in handling sensitive and confidential information

Market & Competitive Intelligence Analyst

Everspring will bring your business and education experience together to help us explore new business opportunities and help shape future…

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Market & Competitive Intelligence Analyst

Everspring will bring your business and education experience together to help us explore new business opportunities and help shape future business strategy.

Our Analytics and Business Operations team works on cross-functional projects to deliver insights and drive key projects for Everspring's future direction. The team is comprised of analytically-savvy problem solvers who thrive in a fast-paced environment, and who are driven to make a high impact within our organization.

As part of this team, our Market & Competitive Intelligence Analyst will explore and evaluate business and partner opportunities, identify target students and competitive positioning, and evaluate student and faculty satisfaction. This position is a dynamic opportunity for someone who can conduct market and competitive research using internal and external data sources to produce analysis and frame relevant findings. The Research Analyst must have an ability to embrace change, a passion and drive for results, and a love for asking 'why' and learning about new things.

Responsibilities:

Strategic Initiatives – Drive key business priorities

  • Evaluate new business opportunities
  • Partner identification
  • Program selection
  • Marketing strategy and performance

Business Analysis – Support strategic and operational analysis and new projects across all aspects of the business

  • Evaluate student and faculty satisfaction
  • Support operating reviews to improve business performance
  • Provide support for analytical performance reports that drive operational decision making
  • Act as a key member of the analytics team in the development of analytical insights and capabilities to ensure alignment to business strategies and outcomes

Requirements:

  • Bachelor's degree required, preference for majors demonstrating strong analytical and reasoning skills
  • 1+ years' experience in a research and analytical role. Consulting, startup or similar experience is valued.
  • Superior analytical, communication, and influencing skills
  • Able to define projects and deliver results on key initiatives with limited oversight
  • Support process improvement discussions with stakeholders informed by analytical insight
  • Experience working in a team-oriented, collaborative environment
  • Adept at working in cross functional teams
  • Keen attention to detail and the ability to thrive in a fast paced and dynamic work environment

Everspring is an equal opportunity employer

Recruiter (Contract)

As Recruiter, you'll be responsible for sourcing and full-cycle recruiting for positions that you support. You will use innovative recrui…

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Recruiter (Contract)

As Recruiter, you'll be responsible for sourcing and full-cycle recruiting for positions that you support. You will use innovative recruiting techniques to source for passive talent as well as evaluate incoming applicants.

In this role, your focus will be recruiting for a variety of different positions across our different business units: Technology, Learning Design, Marketing, Enrollment, and corporate staff positions from entry-level to VP-level.

Duration of the contract is at least 3 months. This is an on-site position at Everspring headquarters in the Chicago Loop near both Ogilvie and Union Stations.

Join some of the world's best problem-solvers, pioneers, and out-of-the-box thinkers.

Everspring partners with leading universities to create a new standard of excellence in online education. Our dynamic and innovative team shapes the culture of our company and powers our university partners' success. We are not a typical online education company – Everspring's unique approach influences everything we do.

Responsibilities:

  • Fill critical business positions with high performers
  • Work with various hiring teams and key stakeholders to determine customized recruiting strategy for each position
  • Drive a positive candidate experience from initial contact through scheduling and in-person interviewing
  • Advise hiring teams on creating a robust recruiting process focused on quality hiring

Requirements:

  • Bachelor's degree
  • 2-5 years of recruiting experience, preferably in a corporate environment. Staffing industry experience is also valued
  • Strong relationship and rapport building skills. A passion for nurturing relationships both internally with stakeholders and externally with prospects
  • Proven results identifying passive candidates in a timely manner via creative recruiting strategies
  • Skills in the art of negotiation, and comfort managing the entire offer process; including salary recommendations, offer letter generation, and offer acceptances/declines
  • Familiarity with Predictive Index is a plus
  • Strong organizational skills

Senior Brand Manager - Sales Marketing

As Senior Brand Manager - Sales Marketing, you will have the opportunity to own, steward, and grow the Everspring brand. Your work will h…

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Senior Brand Manager - Sales Marketing

As Senior Brand Manager - Sales Marketing, you will have the opportunity to own, steward, and grow the Everspring brand. Your work will have real impact on the future growth of our company.

The Senior Brand Manager - Sales Marketing will be the ambassador of the Everspring brand with specific responsibilities for producing marketing materials that will help the Sales team both directly and indirectly through presentations, collateral, competitor research, social media, and other activities.

This is a unique opportunity for someone that will take full ownership of this newly-created role in a start-up that is growing and transitioning into a more established company. In this role, you would report to the SVP of Marketing and would work closely with the larger marketing team, Sales team, and Executive team. Everspring provides services that support online education programs for well-known and highly respected traditional universities.

This position is located in the Chicago Loop near Ogilvie and Union Stations.

Responsibilities:

  • Create presentation and collateral templates for use to market Everspring
  • Support the Everspring Sales team:
    • Create custom presentations and other materials for specific target clients and pitches
    • Coordinate efforts for RFP responses that involve Sales, Finance, and leadership team. Ensure result is a great-looking representation of Everspring.
  • Research the market and competitors to help identify market segments and make recommendations as to how to market to those segments
  • Develop compelling brand messaging for Everspring, product offerings, and different market segments
  • Work with the Analytics team to identify and incorporate data that tells a compelling story to our prospective clients
  • Develop presentation and collateral templates
  • Make recommendations and manage implementations of improvements and/or changes to the Everspring web site
  • Manage and bolster the Everspring social media presences (primarily LinkedIn and Twitter)
  • Identify data baselines for marketing activities to assess the level of success of marketing activities then track and report results
  • Other projects related to supporting the Sales team, Everspring brand, or Marketing team as assigned

Requirements:

  • Bachelor’s degree in marketing, business, or related field is required
  • 4+ years’ in a business-to-business marketing role
  • Proven ability to take full ownership of projects and work without close supervision
  • Experience in working with others to develop compelling messaging that is effective in convincing others
  • Experience working directly with sales people is highly desired
  • Ability to advocate for your own ideas to improve Everspring’s market presence
  • Be savvy with incorporating data to help tell the Everspring success story
  • Very good writing skills
  • Expert in PowerPoint. Intermediate skills with other design tools.
  • Enthusiastic, team-oriented person
  • Ability to thrive in an environment of constant change
  • Strong project management and organizational ability

Everspring is an equal opportunity employer

Student Success Coordinator

Everspring provides services that support graduate-level online education programs for highly-ranked traditional universities. Our Studen…

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Student Success Coordinator

Everspring provides services that support graduate-level online education programs for highly-ranked traditional universities. Our Student Success team is made of highly energetic individuals who are relentless in assisting students on their path to graduation.

We are seeking a highly energetic Student Success Coordinator who will focus on supporting online students at our traditional university partners, helping those students to achieve academic success. The Student Success Coordinator builds relationships with online students, encouraging them to set themselves up for success; monitors students’ progress; and implements solutions to help them when they are struggling.

This position is based at Everspring headquarters in the Chicago Loop close to Ogilvie and Union Stations.

Responsibilities:

  • Be available by phone, email, and chat during coverage hours, so students can depend on receiving your live, personal answer and do not go into voice mail or give up and hang up
  • Provide outstanding student service by responding warmly and accurately to phone, text, email, and other inquiries from online students
  • Conduct Academic Success Meetings with students by telephone, helping them each to make a learning plan to maximize the chances of successfully graduating with a degree
  • Assume accountability for student retention, leaving no stone unturned to help students to re-register each term and remain enrolled in their academic programs
  • Follow communication protocols and student success processes, smoothing communication with stakeholders including students, faculty, university administrators, and Everspring departments
  • Monitor student activity, intervening quickly to connect with students who are not engaging in class
  • Participate in student orientation, ensuring that students get off to a good start in the programs and receive rapid answers to technology questions
  • Work closely with multiple departments, including student services departments at our university partners, faculty, analytics, technology, curriculum, production, etc.
  • Perform other duties, as assigned

The ideal candidate:

  • Is relentlessly determined, driven to clear all obstacles to address student concerns
  • Has a demonstrated track record of supporting students in higher education programs
  • Is prompt and reliable with regard to working hours
  • Is accountable for arranging coverage, so students always receive outstanding service
  • Exhibits meticulous attention to detail
  • Is an excellent and patient communicator, comfortable interacting with students, executive and academic leadership, faculty, and technologists, and curriculum production teams
  • Displays the highest levels of integrity
  • Operates with a strong work ethic, requiring minimal supervision
  • Interacts with others using sound judgment, good humor, and consistent fairness in a fast-paced environment
  • Wants to build and be part of a great team
  • Has a curious and creative mindset – enjoys change

Requirements:

  • Bachelor’s degree required; Master’s degree preferred
  • 3 to 5 years of experience in higher education student advising, mentoring, teaching, or related area
  • Experience advising online students over the phone highly preferred
  • Excellent listening skills, including the ability to interact with others fluently using remote communication tools such as telephone, email, instant messaging, and social networks
  • Outstanding oral and written communication and interpersonal relationship building skills
  • Strong belief in the value of education for creating success in life
  • Superior ability with MS Office and computers (both Mac and PC), and especially with MS Excel
  • Comfort learning and using new technology systems
  • Facility in conflict management and problem resolution

Everspring is an equal opportunity employer

VP Digital Marketing

The VP of Digital Marketing leads marketing efforts (primarily digital) to attract qualified students to online graduate-level degree pro…

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VP Digital Marketing

The VP of Digital Marketing leads marketing efforts (primarily digital) to attract qualified students to online graduate-level degree programs with Everspring's university partners. Our partners are prestigious, highly-ranked and well-known traditional universities. The VP will manage and continue building a growing, high-performing team with direct accountability for generating highly qualified enrollment leads while managing associated costs. As senior leader, the VP will report to our SVP Marketing and will play a key client-facing role in managing successful university partnerships.

This is an ideal position for a hands-on marketer with a track record of category-leading results across online and offline channels, including SEM, display, email, social media, affiliate and direct marketing. While the role demands the sensibility of a brand marketer, translating the rich legacy of our university partner brands to a new market, it’s the data-driven, entrepreneurial smarts of a “growth hacker” that will set the perfect candidate apart.

Located in the Chicago Loop near Ogilvie and Union Stations.

Responsibilities:

  • Work with senior leadership to design and execute an effective marketing program for our university partners
  • Oversee day-to-day marketing activities, including:
    • Digital advertising, including SEM, display, affiliate and email marketing
    • Content marketing for the purposes of SEO, social engagement and lead generation
    • Microsite management for university partners
    • Creative services, including design and copywriting
  • Inspire and motivate the team in development of innovative student acquisition strategies – maximizing existing channels and developing new channels we haven’t even considered
  • Manage marketing budget for Everspring partners: Ensure actual results meet or exceed budget requirements, close management of cost per lead, cost per start and other key performance indicators
  • Maintain an intimate knowledge of marketing analytics and leverage this knowledge to ensure efficient management of all marketing activities
  • Manage and continue to build a growing, high-performing marketing team, including recruiting, performance management and professional development

Requirements:

  • Bachelor’s degree in marketing or equivalent professional qualification required. MBA preferred.
  • 7+ years’ marketing experience
  • 5+ years’ experience leading and managing a team
  • Experience with marketing specifically for lead generation is required. Education industry is a plus.
  • Deep, hands-on experience with digital media, including SEM, display, social, email and affiliate channels
  • Detail-oriented with the ability to manage projects from inception through execution
  • Entrepreneurial, self-starter that gets excited about rolling up their sleeves and digging into the work
  • Excellent communication skills, both verbal and written
  • Exceptional organization and staff management skills
  • Mix of B-to-C and B-to-B marketing is preferred

Everspring is an equal opportunity employer

VP University Partnerships (Sales)

Everspring is looking for an energetic, team-oriented VP University Partnerships (Sales) who will operate as an individual contributor an…

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VP University Partnerships (Sales)

Everspring is looking for an energetic, team-oriented VP University Partnerships (Sales) who will operate as an individual contributor and be responsible for setting and executing sales strategies and plans for Everspring solution offerings for a specific geographic territory. This role will also be responsible for prospecting, cultivating and establishing new relationships with decision makers at universities with the goal of securing high-impact and successful solution offerings. We are looking for someone who is passionate about higher education and working with traditional universities to develop market leading value-based solutions. This position reports to the SVP of University Partnerships and works closely with the senior leadership team.

Everspring's existing portfolio includes a prestigious list of traditional brick-and-mortar institutions. Our technology is top-notch and our reputation for quality is excellent. As a late-stage startup, we are secure in our position with tremendous opportunity for market growth.

This position is based at our headquarters in the Chicago Loop near both Ogilvie and Union Stations

Responsibilities:

  • Engage with stakeholders at prospective universities to create, implement and sell Everspring solutions
  • Develop and execute a contact management strategy and sales presentations that effectively produce opportunities at top prospective partners
  • Create and implement sales solutions to drive business growth within Everspring’s target market of elite nationally and regionally ranked universities
  • Lead effective and compelling conversations across all levels of prospective university partners to communicate Everspring’s value
  • Engage university stakeholders (Provosts, Deans, Associate Deans, etc.) in problem solving to overcome internal hurdles and keep pipeline moving forward
  • Operate as a sales leader to build and manage a healthy pipeline in order to exceed quota
  • Act as a quarterback to internal teams at Everspring and with the university to explore and identify the best solution offerings and scope of services
  • Communicate proactively with internal leadership at each phase of the sales process, up to and including solution implementation handoff to ensure a seamless experience for our University partners
  • Maintain a thorough working knowledge of Everspring’s customized and value-based solutions
  • Regular travel expected and dependent on potential sales opportunities. Occasional travel to Chicago headquarters.

Requirements:

  • Bachelor’s degree required
  • 8+ years of sales experience with substantial recent experience in higher education; product and/or software sales experience preferred. Bonus points for experience working in enterprise sales or in a start-up environment
  • Thrive in highly complex sales cycles and team-based selling environments
  • Demonstrated success in developing complex services relationships:
    • Ability to cultivate relationships from the earliest stages
    • Excellent sales strategy and selling skills operating in a large scale, complex sales environment
    • Proven experience in building and developing senior client relationships
    • Excellent internal and external communication skills
  • Proven track record of executing against aggressive growth strategies and delivering sales targets in excess of company expectations Other Attributes That Will Help You in This Role:
  • Deep understanding of higher education and online education service areas
  • An enthusiastic self-starter with strong leadership skills who enjoys working in a dynamic team environment
  • Is an outstanding verbal and written communicator with great interpersonal and organizational skills
  • Embraces accountability and enjoys managing to defined goals and specific expectations
  • Relationship oriented vs transaction oriented
  • Impeccable integrity

Everspring is an equal opportunity employer.